If consent has been given by the client, we have a feature called “ Family Login“where a family member can login to part of our system and see all care notes, times of visits etc, medication given etc, this offers great peace of mind as you can see it as it happens and feel reassured that the client is getting the support and care they need. Care and support workers are required to keep records of the activities they have undertaken and any other incidents that have arose, during a visit to a client,Īll client records are kept confidential and secure within our electronic care software system, ONEPLANĪll company care staff are provided with an electronic handset, this is used to scan the data disc fitted inside the clients home and gives accurate care staff attendance data which is immediately sent back to our office team computer software, additionally all care tasks and notes etc are sent to and from this device so care staff know exactly what is to be done and will fill in notes about the visit, the client and any problems are instantly relayed to the office team. A1 Systems & Services is the leading supplier for biometric time and attendance devices and systems for companies India.
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